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Special Offers
Mention you saw code SCCL on our website and get 10% discount off our standard call-out rates

IT Support for SMEs

IT Support is a key offering of our business and a major requirement of any larger organisation. We are passionate about providing high-level service so you can enjoy total peace of mind. One of the great things about Southwell Computer Centre is the calibre of our IT Support Engineers. Calling on vast technical resources, you can be assured of well spoken, well presented and highly qualified support engineers to respond to your IT Support needs

We respond quickly to technical requests and aim to have them resolved as a matter of urgency. We are friendly, professional, and highly experienced. Most importantly, you can rely on us. IT Support is our business, allowing you to concentrate on yours.

We offer 4 levels of support ranging from basic break-down cover to an all-encompassing plan where we aim to become your own off-site IT department where we deal with all IT matters, not just when things go wrong but also the mundane day-to-day stuff too. This platinum level of support will still only cost about 1/5th of having one good IT person on your payroll.

Key points

  • Remote support within an hour of first contact.
  • Guaranteed same-working day on-site attendance for mission-critical problems.
  • Guaranteed next-working day on-site attendance for less critical problems.
Loan hardware available where prolonged downtime is likely.